MSIG Insurance (Malaysia) Bhd has announced that Chua Seck Guan, its Chief Executive Officer (CEO) since March 30th, 2010, retired on July 2nd, 2025, after a career spanning 42 years in the insurance industry, including 15 years at the firm.
Following this, Ang Yien Chia succeeded him as the new CEO of the general insurer effective July 3rd, 2025.
Chia brings extensive experience and a proven track record in the insurance sector, having served at MSIG Malaysia for 29 years in various strategic roles across East and Peninsular Malaysia.
Over the past eight years, she has been a key member of the Senior Management Team, where her leadership and strategic insights have fostered growth across multiple distribution channels, including agency, bancassurance, broking, direct corporate and affinity partnerships.
Chia stated, “I am honoured to take on this role, building on the strong foundation laid by Mr. Chua over the past four decades.
“My focus will be on driving continued innovation, enhancing customer satisfaction, and further strengthening MSIG Malaysia’s market position while preserving the culture of excellence and teamwork that has made us successful.”
To ensure a smooth transition, Guan will continue to serve in a senior advisory capacity, helping to maintain continuity across strategic initiatives and key stakeholder relationships.
Guan’s career at MSIG Malaysia started when the company was NZI Insurance as a Loss Control Surveyor, eventually holding leadership roles of increasing responsibilities across various regions, including East Malaysia, Brunei Darussalam, and Peninsular Malaysia.
Notably, Guan was instrumental in establishing the insurer’s Data Analytics Department, leveraging consumer insights that enable the company to develop beneficial, win-win solutions for the company, customers, and intermediaries.
Under his leadership, MSIG Malaysia achieved 15 consecutive years of underwriting profitability, navigated a key strategic partnership, and he also led the company through the detariffication of motor and property classes. The company also developed several motor and fire products, with add-on products contributing to its growth.
Additionally, Guan has been instrumental in advocating for the advancement of the insurance industry in Malaysia and throughout ASEAN.
Guan stated, “It has been an incredible journey, and I am immensely thankful to our Head Office in Japan, MSIG Malaysia’s board members, senior leadership team and employees, as well as our partners, and our customers for their trust and support over these 42 years.
“I’m filled with gratitude, pride, and a deep sense of fulfilment as I transition to a senior advisory role. I leave confident that MSIG Malaysia will continue to thrive and grow under Ms. Ang’s capable leadership.”
MSIG Malaysia has expressed its deepest appreciation to Guan for his exceptional leadership, vision, and dedication, and extends its best wishes as he transitions to his advisory role.
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